FAQs

Your repair allowance covers everything from tiles/slates, ridges, soffits, gutters and labour charges.

Commercial properties can include access restrictions and often cover a larger area than most residential properties.

If you use your full allowance in any agreement year and require more repair works you will be quoted for all additional needed to repair the roof.

If you move house simply advise us of your new address and we will carry out a survey free of charge. Upon qualification we simply change your address on our system and you can keep your plan going as normal.

Roof Cover will roll on a 12-month contract automatically renewing after each period.

Leaks happen from time to time, especially with the typical UK weather. Roof Cover should prevent this but in the unlikely event this happens you are seen as a priority customer with 24/7 response. Simply call 0800 321 1159 to report your issue.

If our surveyors discover major issues with your roof upon initial inspection we will notify you immediately. You will be provided with a detailed survey report with photographs of our findings and a full quotations to remedy the roof for qualification.

Your agreement will start after your roof has passed the initial inspection.

Roof Cover is paid by monthly subscription. We also accept monthly direct debits and standing orders.

Firstly, that’s a good thing – as it means your roof doesn’t need any work!  If you don’t use your allowance, that’s fine – you’ll simply get a new allowance the following year.